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CRM Integrations: Front & Crisp

Overview​

BotStacks offers seamless CRM integrations with Front and Crisp, letting you connect customer interactions and automate workflows using AI.

Front Integration​

Front is a collaborative inbox and CRM tool, used for managing support, sales, and customer success messages. By integrating BotStacks with Front, you can:

  • Automatically respond to customer inquiries using AI Assistants
  • Route messages to the correct agent or department
  • Log conversations for analytics and follow-up

To connect Front:

  1. Go to the Integrations page in BotStacks.
  2. Select Front and follow the prompts to authorize BotStacks with your Front account.
  3. Configure your desired automations within BotStacks.

More about Front: front.com

Crisp Integration​

Crisp is a customer messaging platform for live chat, support, and marketing automation. By connecting Crisp to BotStacks, you enable:

  • AI-powered live chat on your website or app
  • Automated responses to common questions
  • Intelligent handoff to human agents when needed

For detailed setup instructions, see our Crisp Integration Guide.

More about Crisp: crisp.chat

Use Cases​

  • Centralize and automate CRM messaging with BotStacks AI
  • Enable 24/7 customer support on multiple channels
  • Increase conversion and response rates by responding instantly

For more information, contact our team or check the Integrations page in your BotStacks dashboard.